Privacy policy
More information
+420 465 521 256
uno@rcaktiva.cz
The following text describes how we use and process the personal data you have provided to us. You will also find information here on how to contact us if you have any questions about personal data. We will be happy to answer any questions you may have.
Identity and contact details of the controller Company: Hotel UNO
Registered office: T.G. Masaryka 897, 562 01 Ústí nad Orlicí
Company ID: 48173347
Phone: +420 465 521 256
E-mail: hotel.uno@rcaktiva.cz
What type of personal data do we collect?
We collect personal data only for the purpose of communicating with users of the website or providing the offered service or selling goods on the basis of the performance of a concluded contract. This means First name, Last name, Delivery address, Billing address, E-mail and payment details according to the type of payment.
For what purpose do we process personal data?
The processing of personal data is necessary in order to communicate with users of the website or to perform a contract arising from an order for the services offered, for the following purposes:
Information about product news.
Provision of the service
Company events and lunches
Tastings
Family and children parties
We need your e-mail address so that we can inform you about discounts and special offers, competitions and other interesting news. You must give your informed consent to this extended marketing communication. Consent is given by filling in the registration form for these e-mails, or by confirming the e-mail sent to you following an order for a service / product.
If you no longer wish to receive this information, you can withdraw your consent at any time. You will find this option in every newsletter you receive. You can also contact the authorised person at the e-mail address given above.
What personal data do we share with third parties?
The website is not connected to any third-party applications that would further process the data for their own purposes. Complete overview of cookies:
How we use cookies
We do not use any cookies other than the necessary ones.
What security procedures do we use for storing personal data?
The provider has adopted and maintains technical and organisational measures to prevent unauthorised or accidental access to personal data, its alteration, destruction or loss, unauthorised transfers, other unauthorised processing, and any other misuse of personal data.
- Anonymisation of personal data.
- The ability to restore the availability of and access to personal data in a timely manner in the event of a physical or technical incident.
- A process for regularly testing, assessing and evaluating the effectiveness of the technical and organisational measures in place to ensure the security of processing
- A multi-level firewall.
- Antivirus protection and monitoring of unauthorised access.
- Encrypted data transmission using IT technologies.
- Access to personal data only for authorised persons of the Provider.
- Servers holding personal data locked in a server room.
How can you check the personal data you have provided?
If you wish to check which of your specific data we work with, please contact the authorised person – see the e-mail address in the first part of this page. Proceed in the same way if you wish to have your personal data deleted.Users rights
- The customer provides their personal data voluntarily and agrees to it being provided to third parties under the conditions set out below.
- Personal data will be processed in electronic form by automated means or in printed form by non-automated means.
- If a user of the website believes that the controller or the processor is processing their personal data in a way that conflicts with the protection of their private and personal life, or is contrary to the law, in particular if the personal data are inaccurate with regard to the purpose of their processing, they may: – ask the seller or the processor, at its electronic address or in writing, for an explanation, – request the controller or the processor, by a request sent to its electronic address or in writing, to remedy the situation
- If a user of the website requests information about the processing of their personal data, the seller is obliged to provide this information to their electronic address or in writing by post. In the case of a repeated request, the controller has the right to charge a reasonable fee for providing the information referred to in the previous sentence, not exceeding the costs necessary for providing it.
- The seller is a duly registered personal data controller. Customers personal data are protected against misuse. The handling of customers personal data is governed by the relevant provisions of Act No. 101/2000 Coll., on the Protection of Personal Data and on Amendments to Certain Acts, as amended.
- You can report any errors, questions, leaks or misuse of personal data to the relevant Office for Personal Data Protection (ÚOOÚ).